Clinic Hallway

Clinic Policies

Clinic Policies

  • A valid health card MUST be present at EVERY visit. Otherwise, there is a charge of $45.00.
  • Please limit your appointment to 1-2 issues per visit. If longer time is needed please advise staff. Also, when booking an appointment please inform us of your concern, so the appointment can be booked accordingly.
  • We treat all patients with respect and we have zero tolerance for offensive language or behaviour.
  • We always strive to be on time, HOWEVER, medical emergencies and unforeseeable circumstances OFTEN arise causing delays. We thank you for your patience and understanding.
  • This office is scent free.
  • Not all services are covered by OHIP. A fee may apply.
  • We require AT LEAST 24 hours notice of a cancellation. There is a charge for NO SHOW appointments.
  • Clinic does not prescribe Narcotics for patients being seen on a walk-in basis.
  • If you are coming in for a well baby visit, or an appointment which requires to get your baby weighed, please ensure the babies diaper is changed prior to being called in for your appointment. DO NOT dispose off dirty diapers in the exam rooms.
  • Our phone lines are ALWAYS busy. Remember to book your follow up appointment before you leave, Or you can book online by clicking on the following link

                  https://portail.cmq.io/#525